Term and Conditions

Last Updated: [Insert Date]

Welcome to Camping Specialty Shop! These Terms and Conditions govern your use of our website (sportcampinggear.com) and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. General Information

Camping Specialty Shop is an online retailer specializing in high-quality outdoor and camping equipment, including awnings, tents, camping accessories, and related products. Our shop is located at 922 Lost Creek Road, Philadelphia, US 19103.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. In the event an item becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

3.3 Intended Use

Our camping equipment and outdoor gear are designed for recreational use. Proper setup, maintenance, and safety precautions are the user’s responsibility. We are not liable for injuries or damages resulting from improper use.

4. Order and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. Order acceptance occurs when we send a shipment confirmation.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store full credit card information on our servers.

4.3 Pricing and Taxes

All prices are in USD. International customers may be responsible for customs duties, taxes, or fees imposed by their country, which are not included in our prices.

4.4 Shipping

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

We process orders within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and not guaranteed.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt, provided they are:

• Unused and in original condition
• In original packaging with all tags and accessories
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned unless faulty:

• Backpacking stoves (if used or opened)
• Bamboo products
• Camping tableware
• Opened awning accessories

5.3 Refund Process

Refunds are processed within 5 business days of receiving your return and issued to your original payment method within 5-10 business days. Original shipping fees are non-refundable unless the return results from our error.

5.4 International Returns

International customers are responsible for return shipping costs. We recommend using trackable shipping. Original shipping fees and import duties/taxes are non-refundable.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or used with permission and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

7. Liability Limitations

7.1 Product Liability

Our liability for defective products is limited to the purchase price. We are not liable for:

• Consequential or incidental damages
• Damages from improper product use
• Normal wear and tear

7.2 Website Use

We strive to maintain uninterrupted site access but are not liable for temporary outages or technical issues beyond our control.

8. Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Philadelphia County.

9. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: +1 (215) XXX-XXXX
• Address: 922 Lost Creek Road, Philadelphia, US 19103